Handle a tenant repair complaint

Log it, fix it and keep the records state law expects.

1. Log the request with the date and photos
2. Check if it is urgent. Most people forget this: Heat, water and safety repairs often have short legal time limits
3. Book the contractor
4. Tell the tenant when access is needed
5. Give entry notice as your state requires
6. Check it is fixed with the tenant
7. Close the ticket (Property manager signs off)

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