Take on a new client

Conflict check, ID checks and the client care letter, done before any work starts.

1. Run a conflict check on the client and the other side (Partner signs off)
2. Verify ID and run anti-money laundering checks
3. Check where the money comes from
4. Send the client care letter and terms of business
5. Get the signed terms back
6. Take money on account
7. Open the matter and give a cost estimate
8. Put the limitation date and key deadlines in the diary. Most people forget this: A missed limitation date is the claim most firms never recover from

All recipes