Prepare for a Lexcel assessment

Policies, file reviews and risk records ready for the assessor.

1. Review the office manual against the current standard
2. Check every policy has an owner and review date
3. Run file reviews for each fee earner. Most people forget this: File reviews that stop for a quarter are the gap assessors find
4. Close actions from past file reviews
5. Update the risk register
6. Check complaints and claims are logged
7. Check training records and appraisals
8. Review the evidence pack (Compliance officer for legal practice signs off)

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