Run a product withdrawal or recall

Find the stock, tell the right people and get it back fast.

  1. Decide if it is a withdrawal or a recall (Technical manager signs off)
  2. Tell the Food Standards Agency. Most people forget this: You must tell the FSA and the local authority quickly
  3. Trace the batch to customers
  4. Tell customers to stop selling
  5. Collect and hold the stock
  6. Find the root cause
  7. Write the recall report

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