Roll out new mandatory training

Every carer on every shift trained, recorded and signed off by the deadline.

1. Agree which roles need the training and by when (Registered manager signs off)
2. Choose the course and book a trainer or online module
3. Book sessions that cover days, nights and weekends. Most people forget this: Night staff are the ones left out when sessions run only in the day
4. Pay staff for the training time
5. Run the sessions and take a signed register
6. Update the training matrix
7. Chase anyone who missed a session
8. Spot check that staff use what they learned on the floor

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