Get ready for a CQC inspection
Files, audits and evidence for each key question, ready on the day the inspector arrives.
- Check every staff file has DBS, references and training records
- Bring care plans and risk assessments up to date
- Check the medicines audit for the last three months (Clinical lead signs off)
- Check the training matrix and book anything overdue. Most people forget this: Out of date mandatory training is one of the most common findings
- Review safeguarding and complaints policies against what staff actually do
- Pull together resident and family feedback and what changed because of it. Most people forget this: Inspectors look for what you did with feedback, not just that you collected it
- Brief staff on who the inspector may speak to
- Have the statement of purpose and registration details ready
- Check the draft report for factual errors within the deadline (Registered manager signs off)