Run the agency staff survey

Ask, listen, share the results and act on two or three things people raised.

1. Agree what you want to learn
2. Write a short survey
3. Send it and give two weeks
4. Keep answers anonymous for small teams. Most people forget this: Results split by small teams can show who said what
5. Share results with everyone (Managing director signs off)
6. Pick two or three actions with owners
7. Report back on progress after three months

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