Offboard a leaver from the agency
Handover, client access removed and kit returned, so no client is left exposed.
- Confirm the leaving date in writing
- List their clients and open jobs
- Hand each client to a named person (Account director signs off)
- Remove access to client ad accounts and social channels. Most people forget this: Client logins outside your own systems are the ones that stay open
- Close their email and system logins on the last day
- Collect laptop and passes
- Pay final salary and holiday